Your privacy is our priority. This policy clearly explains how s188 collects, uses, stores and protects the personal information of every player using our platform.
This Privacy Policy describes the data collection and management practices of s188 ("we", "Platform") regarding personal information provided by users ("you", "player") when using the s188 platform's website, mobile app, and related services.
S188 operates with genuine care for player privacy. We understand that your trust depends not only on an enjoyable gaming experience, but also on the confidence that your personal information is handled with care and responsibility. That is why we have written this Privacy Policy in plain language — so you know exactly what happens with your data.
This Privacy Policy applies to all information collected through the s188 website, mobile app, customer support interactions, and any written or electronic communications between you and s188.
By registering an account or continuing to use the s188 platform, you agree to the practices described in this Privacy Policy. This Privacy Policy forms part of the Terms & Conditions s188 and should be read together.
S188 collects various types of information depending on how you interact with our platform. The following are the main categories of data we collect:
| Data Type | Primary Purpose | Retention Period |
|---|---|---|
| Registration Information | Identity & Account Verification | Throughout active account + 5 years |
| KYC Documents | Legal compliance | 5 years after account closure |
| Transaction Data | Financial records & audits | 7 years (tax requirements) |
| Activity Log | Security & Fraud Prevention | 2 years |
| Cookie Data | User experience | 30 days – 1 year |
S188 uses the information collected for the following purposes, and we only process your data where there is a valid legal basis to do so:
S188 does not sell, rent or disclose your personal information to third parties, except in the following situations required to operate the platform lawfully and securely:
In all of the above sharing scenarios, s188 ensures that recipients have equivalent data protection measures in place and receive only the information strictly necessary for that specific purpose.
S188 implements multiple layers of technical security and organisational procedures to protect your personal information from unauthorised access, disclosure, alteration or destruction:
S188 uses cookies and similar tracking technologies to ensure the platform functions properly and to deliver a better experience for you. The following are the types of cookies we use:
You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of the s188 platform. For more information on managing cookies, please refer to your browser's documentation.
As an s188 player, you have certain rights regarding your personal data. s188 respects and facilitates the exercise of these rights:
You have the right to request a copy of all personal data we hold about you.
You may request the correction of any inaccurate or incomplete information.
You may request the deletion of your data, subject to our legal obligations.
You may request that we restrict the processing of your data under certain circumstances.
You may request your data in a machine-readable format.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact the s188 customer support team. We will process your request within 30 days of receipt. In complex cases, this period may be extended with notice to you.
S188 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.
Data retention periods vary by information type and applicable legal requirements. Generally, financial records are kept for seven (7) years in accordance with tax reporting and audit requirements, while KYC documents are retained for five (5) years after account closure to comply with anti-money laundering regulations.
Once the retention period has ended or when data is no longer needed, s188 will securely delete or anonymise that data using methods that ensure it cannot be recovered.
If you close your s188 account, we will initiate a data deletion process for information that does not need to be retained for legal reasons within 90 days of the account closure date.
In certain circumstances, your personal data may be processed or stored on servers located outside Malaysia, for example when we use international cloud services or global technology providers.
When such data transfers occur, s188 ensures that equivalent or higher protection is applied to your data through:
You may contact us for more information about the data transfer mechanisms used and the list of countries where your data may be processed.
S188 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or platform enhancements. The "Last Updated" date at the top of this page will be updated each time a change is made.
For significant changes, s188 will notify players via an in-account notice or email to the registered address at least 14 days before the changes take effect. For minor changes that do not materially affect player rights, changes may take effect immediately.
Your continued use of the s188 platform after any changes take effect will be considered acceptance of the amended Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns or wish to exercise your rights regarding your personal data, our team is ready to assist you. Please contact us through the following channels:
When submitting a privacy-related enquiry, please clearly state your full name, account number, and enquiry details so we can process your request quickly and accurately.
For information regarding the platform's terms of use, please refer to the Terms & Conditions us. For general enquiries, visit FAQ us first.
Every step we take in managing your data is designed to build long-term trust between players and the s188 platform.
All your data is protected with 256-bit SSL encryption — the same security technology used by leading Malaysian banks to safeguard their customers' information.
S188 has never sold and will never sell your personal information to advertisers or third-party marketing companies. Your data is used solely to operate the platform securely.
You have the full right to access, correct, transfer, or request deletion of your personal data. The process is straightforward and our team is ready to assist within 3–5 business days.
S188 complies with recognised international data protection standards. Regular independent security audits ensure our privacy practices remain current and relevant.
We clearly explain what data is collected, why it is needed, and how long it is retained. No confusing legal jargon – just clear, straightforward information.
The s188 support team is specially trained to handle data privacy enquiries. Contact us via live chat or email and receive a response within 24 hours.